HELP!Line Center | About 211

211 Email Newsletter
Please register for this mailing list if you wish to be kept informed of the progress toward a statewide 211 system in SD. We will share with you information about the challenges and success in other areas, as well as opportunities for your support and involvement in the campaign to bring this vital service to the entire state of South Dakota.

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ABOUT 211

Need help? Know someone who needs help? Find out where you can get the services you need. Contact the HELP!Line by dialing 211.

The 211 HELP!Line is an information, referral and crisis intervention service people can dial when they need help or when they want to help. The 211 HELP!Line serves Sioux Falls and the surrounding communities.

In 2005, the 211 HELP!Line answered over 37,000 phone calls. Why are people dialing? Here are just a few reasons people call 211:

Assistance with Food, Clothing, Shelter
Child Care
Volunteer Opportunities
Support Groups
Donation Information
Substance Abuse
Suicide Prevention
Community Information
Counseling
Crisis Intervention
Holiday Assistance
Aging Services

Community Report

Click on the dates below to read issues of our quarterly newsletter that highlights programs and trends within the community that may directly affect the services or clients you serve.

For the May 2006 Community Report

Community Trends

211HELP!Line tracks basic information about every call answered. These records provide information about the types of needs requested and whether the needs were met. This data is used to not only project staffing needs for the call center, but is also shared with community partners in identifying unmet needs and developing future programs to meet those needs.

Click here to view the Community Trends Report for 2005.

The 211 HELP!Line is accredited by the Alliance of Information and Referral Systems (AIRS) and is part of the national 211 Movement.