About Us
The mission of the HELP!Line Center is to strengthen individuals, families, and communities by bridging people with resources. We fulfill our mission through the following programs:
- 211 HELP!Line
- Volunteer HELP!Line
- Child Care HELP!Line
- Suicide Prevention HELP!Line
- Serve and Learn Student Association (SALSA)
- Holiday Clearing House
The
HELP!Line Center, formerly known as the Volunteer & Information Center, began serving the Sioux Empire Community in 1974. At that time, phones were answered 8am-5pm by volunteers. Through the years, the agency was formalized with staff, grew to 24 hours/7 days a week service, and was the first location west of the Mississippi River to begin the 211 service.
The HELP!Line Center serves thousands of people every year by connecting individuals to resources and support, providing child care referrals, providing local agencies volunteers, offering hope to individuals with thoughts of suicide and connecting families in need to resources for the holidays.
The HELP!Line Center is supported by United Way, city and county government allocations, grants, corporate donations, and private donations.
If you would like to support the mission of the HELP!Line Center, please click here.
Are you a not-for-profit community organization that does not have the resources to answer your phone line after hours? The HELP!Line Center may be able to help you. Our agency provides contractual services with a staff that is trained in information and referral, as well as listening/support and crisis calls. For more information, please dial 211 or (605) 339-4357 and ask for the Call Center Director or email 211@helplinecenter.org.