South Dakota Department of Human Services
Long-Term Care Ombudsman Program at Long-Term Care Ombudsman Program at Pierre - E. Highway 34
Program Information
Long-Term Care (LTC) Ombudsman programs work to resolve complaints related to the health, safety, welfare and rights of individuals who live in LTC facilities, such as nursing homes, assisted living centers and community living homes.
LTC Ombudsman representatives ensure that residents have regular and timely access to ombudsman services, conduct unannounced visits to nursing homes and assisted living communities. The representatives identify, investigate, and work to resolve complaints made by or on behalf of residents. Additionally they provide information to residents, families, and community members about Long-Term Services and Supports.
Eligibility
Anyone residing in or advocating for someone residing in a nursing home, assisted living community, or community living home.
Disabilities access
Accessible parking, route, and restrooms.
Required Documents
None
Application Process
None
