The Helpline Center Network of Care is a cloud-based data-sharing ecosystem administered by Helpline Center. The Helpline Center Network of Care serves as a collaborative software infrastructure that electronically links human service agencies through shared and protected client information with the goal of better serving clients, reducing duplication of efforts and services, decreasing gaps in access to services, and ultimately delivering more holistic person-centered care. Our purpose is to build a coordinated social care system to provide person-centered care and referrals in a more efficient, effective, and caring manner and to provide data and analysis designed to help the community better understand those in need of services in order to improve the service system overall.

Mission
To provide data and analysis designed to help the community serve those in need and to help make effective referrals to serve the whole person.

Goals

- Measure the extent and nature of human service sector

- Streamline the intake and referral process for human service agencies

- Provision for in-depth case management by sharing client information

- Track and understand homelessness pathways