Careers
The Helpline Center is frequently looking for dedicated, caring individuals who are interested in making a difference in the lives of others. We are committed to finding qualified individuals to help us provide necessary services to the state of South Dakota.
988 Mental Health Counselor (Full-time, Sioux Falls)
Mental Health Counselors provide evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral and follow-up services to individuals who contact the Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding field of behavioral health.
Job Requirements:
-Master's degree in a human service field
If you would like to read more about the position, click here. If you have questions on the position or would like to apply please email your resume to humanresources@helplinecenter.org
Suicide Prevention Coordinator (Full-time, Sioux Falls)
The position’s primary responsibilities are to provide suicide prevention outreach and aftercare education to k-12 South Dakota schools and organizations. The position provides an opportunity to practice a wide range of clinical skills, program development, and knowledge of the expanding field of behavioral health.
Job Requirements:
-Master's degree in a human service field
-Strong oral and written English language skills (comfortable with media interviews)
If you would like to read more about the position, click here. If you have questions on the position or would like to apply please email your resume to humanresources@helplinecenter.org
Mental Health Specialist (Full-time, Sioux Falls)
The Mental Health Specialist primary responsibilities are to provide follow-up support services for the Follow-Up Program and assist with mental health education. The Follow-Up Program provides extended telephone follow-up support services to clients enrolled in the program.
Job Requirements:
-Bachelor's degree in a human service field
-Strong oral and written English language skills (comfortable with media interviews)
If you would like to read more about the position, click here. Ifyou have questions on the position or would like to apply please email your resume to humanresources@helplinecenter.org.
Nonprofit Development Director (Full-time, Sioux Falls)
The Development Director will plan and implement a development and fundraising program to provide for short and long term needs for the Helpline Center. This individual will assess, develop, coordinate and evaluate fund development activities to ensure successful attainment of the financial goals of the organization. Other duties involve supervising marketing/public relations and development staff.
Job Requirements:
If you would like to read more about the position, click here. If you have questions on the position or would like to apply please email your resume to humanresources@helplinecenter.org
Health Insurance Specialist (Full-time, Sioux Falls)
The Health Insurance Specialist will educate and assist individuals and community members on their potential eligibility for, and how to enroll in assistance and insurance programs. This position enhances Helpline Center’s ability to support increased access to health care coverage, with emphasis on serving low-income, geographically isolated, minority, homeless and migrant populations in South Dakota. Additionally, the Health Insurance Specialist is responsible to provide quality customer service to people requesting assistance through the Helpline Center Connections Center
Job Requirements:
-Bachelor's degree in a human service field
-Strong oral and written English language skills
If you would like to read more about the position, click here. If you have questions on the position or would like to apply please email your resume to humanresources@helplinecenter.org.
Health and Family Navigation Specialist (Full-time, Sioux Falls)
The Health and Family Navigation Specialist is responsible for maintenance and implementation of programing in partnership with the South Dakota Department of Health to assist clients in obtaining screenings for early detection of cancer, performing preliminary screening for eligibility for cancer health services, and problem-solving barriers to appropriate utilization of health, cancer screenings, and other services. In addition, the position is responsible to leading the Helpline Center’s subgrant award for WIC-CIAO project.
Job Requirements:
-Bachelor's degree in a human service field
If you would like to read more about the position, click here. If you have questions on the position or would like to apply please email your resume to humanresources@helplinecenter.org.
Software Support Specialist (Full-time, Sioux Falls)
The Software Support Specialist provides support to the Technology Director and Integration Manager with technical tasks to support users throughout the organization. This will involve the implementation, administration and customization of various software utilized at the Helpline Center. It will also involve conducting data analytics and reporting activities using various software. The ideal candidate would have a knowledge and understanding of CRM software, have an understanding of relational database systems, and possess the ability to learn new and complex technology/software quickly. The Software Support Specialist will also be expected to assist with hardware and software setup and troubleshooting with various device types including computers, servers and telephonic systems.
Job Requirements:
-Associate or Bachelor’s Degree in Information Technology or related degree in any field with a strong interest in technology and the social services sector.
-Advanced Computer skills and a familiarity with Windows platform
If you would like to read more about the position, click here. If you have questions on the position or would like to apply please email your resume to humanresources@helplinecenter.org.
