Careers
The Helpline Center is frequently looking for dedicated, caring individuals who are interested in making a difference in the lives of others. We are currently seeking qualified candidates in several areas, please click on the program area of interest below to see the individual open positions.
Mental Health Counselor (Part-time, Evenings and weekends)
We are currently seeking to fill part-time openings for the position of Mental Health Counselor as we prepare for the launch of 988. This is an ideal position for an individual who are interested in helping others and making a contribution to their community. Mental Health Counselors provide evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral and follow-up services to individuals who contact the Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding field of behavioral health.
Job Requirements:
- Master’s Degree in counseling, social work, psychology, or related field required.
To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Emily at emily.vangorp@helplinecenter.org.
Overnight Mental Health Counselor (Full-time, Weekdays)
We are currently seeking to fill 1 opening for the position of Overnight Mental Health Counselor as we prepare for the launch of 988. This is an ideal position for an individual who is interested in helping others and making a contribution to their community. This counselor will provide evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral and follow-up services to individuals who contact the Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. The counselor interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding field of behavioral health.
Job Requirements:
- Master’s Degree in counseling, social work, psychology, or related field required.
To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Emily at emily.vangorp@helplinecenter.org.
Substance Use Care Coordination Specialist (Full-time, Weekdays)
The Substance Use Care Coordination Specialist responsibilities are to support individuals
and/or family members through a substance use crisis. Support services are provided through
extended telephone follow-up to clients enrolled in the program. The position will also assist with mental health, suicide prevention, and substance use education
Job Requirements:
- Master’s Degree in Social Services or related field (preferred) or related experience
To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Emily at emily.vangorp@helplinecenter.org.
Helpline Specialist (Part-time, Weekend and Evening hours)
Helpline Specialists are responsible to provide quality customer service to people requesting assistance through the Helpline Center Connections Center. This includes the 211 program, suicide and crisis support services, texting, emails, contract services and other Helpline services.
Job requirements:
- Bachelor's degree in Social Service or related field
To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Emily at emily.vangorp@helplinecenter.org.
Overnight Helpline Specialist (Full-time, Overnight hours)
Helpline Specialists are responsible to provide quality customer service to people requesting assistance through the Helpline Center Connections Center. This includes the 211 program, suicide and crisis support services, texting, emails, contract services and other Helpline services.
Job requirements:
- Bachelor's degree in Social Service or related field
To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Emily at emily.vangorp@helplinecenter.org.
Helpline Specialist - SD Cares Housing (Full-time)
The position serves a key role in the implementation of the SD CARES Housing Assistance Program to assist applicants in the application process and assess applicants’ needs, questions, and status updates. In addition, the position is responsible for providing quality customer service to people requesting information and referral assistance and crisis support through the Helpline Connections Center.
Job requirements:
- Bachelor's degree in Social Service or related field
Schedule:
-Primarily days with one to two evenings per week and one weekend every 6-8 weeks
-Will also include on-call coverage
To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Emily at emily.vangorp@helplinecenter.org.
