The Clinical Director is responsible for the clinical oversight and direction of the 988 call center along with directing suicide prevention education, outreach, advocacy and suicide grief support services.  The Clinical Director is responsible for the management of the clinical services programs and serves on the management team of the Helpline Center. They provide vision and leadership to ensure quality service provision and coordination of services.

Qualifications:
- Master's Degree in Social Work, Psychology, Counseling or related field
- 5-8 years of administrative supervisory experience
- 5 years of clinical experience providing behavioral health services
- Experience and knowledge of direct behavioral heath services, including assessment, treatment, and crisis continuum of care
- Knowledge of, and ability to, apply counseling and diagnostic theories and techniques to a full range of diverse client populations as well as co-occurring disorders
- Demonstrated experience with handling crisis and suicide situations
- Knowledge of suicide research
- Program development, data, and performance management experience
- Passion for mission and philosophy of the Helpline Center
- Ability to build strong teams to meet performance goals
- Excellent oral and written communications skills
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and data management environments
-Offers of employment contingent upon acceptable background check

To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Janet at janet@helplinecenter.org.

The Volunteer Connections Manager is responsible for the programming and operations of the Sioux Empire Volunteer Connections Program and RSVP Project.  This position will provide guidance and supervision for the SALSA Program and the Brookings and Black Hills Volunteer Connections Programs.

Qualifications:
- Bachelor’s degree
- Experience with social service agencies/community services/volunteer organizations desired
- Demonstrated skills in written and verbal communication along with excellent interpersonal skills
- Excellent initiative, organizational skills, flexibility and desire to assist people
- Ability to supervise staff and volunteers
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and other software programs as needed
-   Offers of employment contingent upon acceptable criminal background check

To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Susie at susie@helplinecenter.org.

The Partner Engagement Specialist is responsible for implementing and coordinating the South Dakota Community Exchange in assigned areas. Partner Engagement Specialist will be passionate in building a statewide closed-loop referral system with committed health care and social service providers delivering person-centered care, and sharing data using an interactive cloud-based platform that contains longitudinal records of each individual’s progress towards well-being. The successful applicant will have a track record that demonstrates their talents at engaging partners to ultimately become part of a solution through group facilitation and individual conversations. This position would be ideal for a versatile and dedicated professional who can engage in multiple projects to create conditions for successful systems change.

Job Requirements:
- Bachelor’s Degree with three years related experience and/or training; or equivalent combination of education and experience required.
- Community Health Worker Certification within first year of employment
- Regular travel to South Dakota communities
- Project management experience desired
- Strong public speaking and communication skills
- Ability to influence others and move toward a common vision or goal
- Strong strategic awareness and innovative thinking skills
- Ability to read and interpret documents such as policy and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to effectively trouble shoot complex issues
- Proficient in Microsoft office programs with an emphasis in Excel
- Offers of employment contingent upon acceptable background check

To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Shauna at shaunaba@helplinecenter.org.

The Partner Engagement Specialist is responsible for implementing and coordinating the South Dakota Community Exchange in assigned areas. Partner Engagement Specialist will be passionate in building a statewide closed-loop referral system with committed health care and social service providers delivering person-centered care, and sharing data using an interactive cloud-based platform that contains longitudinal records of each individual’s progress towards well-being. The successful applicant will have a track record that demonstrates their talents at engaging partners to ultimately become part of a solution through group facilitation and individual conversations. This position would be ideal for a versatile and dedicated professional who can engage in multiple projects to create conditions for successful systems change.

Job Requirements:
- Bachelor’s Degree with three years related experience and/or training; or equivalent combination of education and experience required.
- Community Health Worker Certification within first year of employment
- Regular travel to South Dakota communities
- Project management experience desired
- Strong public speaking and communication skills
- Ability to influence others and move toward a common vision or goal
- Strong strategic awareness and innovative thinking skills
- Ability to read and interpret documents such as policy and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to effectively trouble shoot complex issues
- Proficient in Microsoft office programs with an emphasis in excel
- Offers of employment contingent upon acceptable background check

To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Shauna at shaunaba@helplinecenter.org.

The SD Community Information Manager (CIE) will be responsible for the development, implementation, and supervision of the South Dakota Community Information Exchange Network. The ideal candidate for the CIE Manager will be passionate about building a statewide closed-loop referral system with committed health care and social service providers delivering person-centered care, and sharing data using an interactive cloud-based platform that contains longitudinal records of each individual's progress towards well-being. The successful applicant will have a track record that demonstrates their talents at engaging partners to ultimately become part of a solution through group facilitation and individual conversations. This position would be ideal for a versatile and dedicated professional who can engage in multiple projects to create conditions for successful systems change. The successful applicant will have a track record demonstrating the courage and compassion to honestly lead difficult conversations, coupled with the sensitivity and talent to constructively engage partners to ultimately become part of the solution. This position would be ideal for a versatile and dedicated professional who can engage in multiple projects to create conditions for successful systems change and effective health equity advocacy and across the state.

Job requirements:
- Preferred Master's degree in Public Health or related human services experience
- 3-5 years of relevant professional and supervisory experience
- Project management experience desired
- Strong public speaking and communication skills
- Ability to influence others and move toward a common vision or goal
- Strong strategic awareness and innovative thinking skills
- Ability to read and interpret documents such as policy and procedure manuals
- Ability to write routine reports and correspondence
- Proficient in learning various technology software and integrations
- Offers of employment contingent upon acceptable back ground check

To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Shauna at shaunaba@helplinecenter.org.

The Family Support Program Manager is responsible for developing and implementing the Family Support Programs at the Helpline Center. The Manager must be able to engage in multiple projects to create conditions for successful systems and effective program delivery.

Job requirements:
- Bachelor's degree in Social Service or related field
- 2-4 years of relevant professional and supervisory experience
- Project management experience desired
- Strong public speaking and communication skills
- Passion for community and human services necessary
- Demonstrated skills in written and verbal communication, along with excellent listening skills
- Excellent initiative, organizational skills, flexibility and desire to assist people
- Offers of employment are contingent upon acceptable criminal background check

To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Shauna at shaunaba@helplinecenter.org.

The Human Resources Coordinator is responsible for planning and administration of Human resource programs and policies such as, recruitment, hiring, and on-boarding, administration of FMLA and ADAAA, maintenance of employee files and documentation, and ensuring HR policies and procedures are in compliance with State and Federal reporting requirements.

Job Requirements
- Associate’s degree in Human Resources or related experience preferred
- Previous recruitment/hiring experience
- In-depth knowledge of employment laws
- Detail-oriented/organized with the ability to work independently
- Strong interpersonal and communication skills

To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Janet at janet@helplinecenter.org.

Helpline Specialists are responsible to provide quality customer service to people requesting assistance through the Helpline Center Connections Center.  This includes the 211 program, suicide and crisis support services, texting, emails, contract services and other Helpline services.

Job requirements:
- Bachelor's degree in Social Service or related field
- Demonstrated interest in human services
- Strong oral and written English language skills
- Working knowledge of computers and software programs, proficient keyboarding skills
- Offers of employment contingent upon acceptable background check

To learn more about this position, please view the full job description here. If you would like to be considered for this opportunity, please submit your cover letter and resume to Jamie at jamie.cody@helplinecenter.org.