When someone is struggling with substance use, there can come a time when their use creates life stressors that are overwhelming. When that happens, there are some options for help:

Options to consider

  • Call 9-1-1 - If the person is presenting an immediate risk of danger to themselves or others. (To request a wellness check if you are unsure of someone’s current safety.)
  • Call the Helpline Center by dialing 9-8-8 (Suicide and Crisis Lifeline)
    The Lifeline is available 24 hours a day, 7 days a week. People may call for themselves or for a loved one who is struggling. Trained crisis workers are available to talk, assess the level of risk, and develop a plan to help keep the person safe.
  • Contact an addictions counselor for an assessment
    An assessment is performed by an addictions counselor to assess a person’s safety and determine the appropriate level of treatment for that person. An assessment can be completed at any community-based substance use disorder treatment facility. Based upon the assessment, a clinician may recommend that the person be admitted to an inpatient, outpatient, residential, or detoxification treatment facility.
  • Initiate involuntary commitment (IVC)
    If a loved one is experiencing a substance use-related crisis and is refusing treatment, it may be appropriate to file a petition for involuntary commitment. This process is typically initiated through your local law enforcement or the clerk of courts.

For more information on what to do in a substance use crisis, call 988 or search the Helpline Center Resource Database:

Sources:

Disclaimer: This HelpSheet is developed by the Helpline Center. Helpsheets provide a brief overview of the designated topic. For more information, call 211 or text your zip code to 898211.

 Updated: August 2025