Career Opportunities

The Helpline Center is frequently looking for dedicated, caring individuals who are interested in making a difference in the lives of others. We are currently seeking qualified candidates for the following positions:

Helpline Specialist (Full-time)

The Helpline Specialist is responsible for providing quality customer service to people requesting information and referral assistance and crisis support through the Helpline Connections Center. This includes 211 programming, suicide and crisis support services, texting, emails, contract services and other Helpline services.

Job requirements:
– Minimum of a Bachelor’s degree in Social Service or related field or higher
– Demonstrated interest/skills in human services
– Strong oral and written English language skills
– Working knowledge of computers and software programs, proficient keyboarding skills
– Offers of employment contingent upon acceptable background check

If you’d like to learn more about this position, please view the full job description here. To be considered, please submit your cover letter and resume to Jamie at ccmanager@helplinecenter.org. 

Care Coordination Specialist (Full-time)

This position is responsible for maintenance and implementation of programing to support the efforts to prevent substance use and support those moving towards recovery or those in recovery. To help meet the needs of this important program, this position will help to identify resources and strengthen referral networks for substance use prevention and treatment. This position will provide care coordination services for individuals and family members experiencing substance use issues.

Job requirements:
– Bachelor’s Degree in Addiction Studies with certification/license through the Board of Addiction and Prevention Professionals (BAPP) is preferred, or, a combination of directly related college course work and experience in the addiction/social service field may be substituted
– Experience working with behavioral health providers such as Community Mental Health Centers (CMHCs), substance use treatment agencies and prevention providers
– Demonstrated interest in human/social services
– Strong oral and written English language skills
– Working knowledge of computers and software programs
– Offers of employment contingent upon acceptable background check

If you’d like to learn more about this position, please click here.  If you’d like to be considered, please submit your cover letter and resume to Taylor at taylor@helplinecenter.org.