211 Transportation

The Helpline Center provides transportation assistance in Sioux Falls through Lyft Concierge aimed at assisting adults facing transportation challenges.

Our program eligibility is specifically designed to address and overcome immediate transportation barriers for residents living in the Sioux Falls city limits, ensuring they can access the resources and opportunities crucial for their well-being and daily living.

Limited Lyft rides are available for varying health and social needs. Rides must be for a medical need such as an appointment or vaccinations. They can also be for a social service or basic needs such as to the grocery store, a job, WIC appointment/benefit redemption, bank or to DSS.

Rides are not guaranteed until approved by a Transportation Specialist and must be requested 24+ hours in advance (not including weekends). If you do not qualify or have met the maximum number of rides allowed, our staff may refer you to other possible alternative transportation options.

Call 211 for details or to request a ride.