Volunteer Connections

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Volunteer Manager Resources

The Helpline Center offers a variety of services to support local nonprofit, social service, faith-based and government organizations. Our Volunteer Connections team is here to help you improve the quality of your volunteer program, engage more volunteers and increase your capacity to deliver on your mission. We are proud to provide these services at no cost to organizations in the Sioux Empire, Brookings, Yankton and Black Hills regions.

Stay informed by signing up for our e-newsletter to receive updates on upcoming training opportunities, Empower Hour Webinars, donated items for non-profits and also learn about a featured volunteer opportunity in our community. Want to be highlighted? Contact the Volunteer Connections team at vol@helplinecenter.org.

Promote Your Volunteer Opportunities

Be featured in a robust online volunteer database that connects individuals and groups with local volunteer opportunities across the Sioux Empire, Brookings, Yankton and Black Hills Regions.

Tips for Effective Listings

Our Volunteer Connections team has created helpful tips and tricks to support you in navigating our volunteer opportunities in the online database system and how you can create effective volunteer listings.

Training Opportunities

Empower Hour

Empower Hour is our interactive webinar series designed for individuals who manage or work with volunteers. These free sessions provide practical tools, fresh ideas, and peer connection to help you strengthen your volunteer program and grow your impact. Subscribe to email notifications to learn about upcoming webinars and register. Empower Hour is held on the third Thursday of February, April, June, August, October and December at 11:00 AM MST / 12:00 PM CST.

Volunteer Engagement 101 & 201

We offer foundational and advanced trainings designed to help you build and enhance your volunteer program, from recruitment and onboarding to retention and engagement strategies. Upcoming trainings are promoted in the Volunteer Connections weekly e-newsletters.

Resource Library

Access a growing collection of tools and resources designed to support you at every stage of your volunteer management journey. Our resource library is built to help you learn on your schedule and apply practical strategies that strengthen your program.

What You’ll Find:

  • Webinar Recordings – Miss an Empower Hour session? No problem. Explore past webinar recordings to revisit key topics, learn from peers and stay current on best practices in volunteer engagement.
  • Toolkits & Guides – Download ready-to-use templates, checklists and guides to help you recruit, onboard, engage and retain volunteers more effectively. These practical tools are designed to save you time while improving program quality.
  • Micro-Learning Series – Short, focused learning modules provide quick, actionable tips you can implement right away. Perfect for busy volunteer managers looking to build skills in small, manageable segments.

Whether you’re just getting started or looking to grow your program, the resource library is here to help you extend your impact, engage more volunteers and deliver on your mission.