Helpline Center Network of Care

The Helpline Center Network of Care (HCNC) is a cloud-based data-sharing ecosystem administered by Helpline Center. HCNC serves as a collaborative software infrastructure that electronically links human service agencies through shared and protected client information with the goal of better serving clients, reducing duplication of efforts and services, decreasing gaps in access to services and ultimately delivering more holistic person-centered care. Our purpose is to build a coordinated social care system that provides person-centered care and referrals in a more efficient, effective and caring manner. Through HCNC, multi-agency community data analysis becomes possible, both to better understand those in need of services and to improve the service system overall. 

Mission

To provide data and analysis designed to help the community serve those in need and to help make effective referrals to serve the whole person. 

Goals

• Measure the extent and nature of the human service sector
• Streamline the intake and referral process for human service agencies
• Provision for in-depth case management by sharing client information
• Track and understand homelessness pathways

Partner Agencies

Additional Information